CATEGORY: Recruiting

The latest ideas and innovations to help you find the best person for the job today. RSS-Feed

How to Hire and Recruit for Healthcare, Part 1

Posted by Jessica Miller-Merrell

doctor

Despite the sluggish nature of our economy, the healthcare sector is one that job seekers would be wise to consider in 2013. Last year, this industry added over 300,000 jobs according to the Bureau of Labor Statistics. Despite the tough trends in the economy, healthcare has continued to show positive figures for the past five years. Recruiters in this industry have more flexibility because there is a continuous supply of jobs.While healthcare gained about 1.4 million jobs over the past five years, overall there were about 4.6 million jobs lost. It’s no secret that the healthcare industry seems to be recession-proof, but that doesn’t necessarily mean recruiters have it made. With a larger workforce to deal with, recruiters must be smart [...]
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Don’t DIY Your Employment Tests

Posted by Eric Friedman

recruiting science art

Like many HR pros, I have lived the “Skilled Labor Hard to Find” headlines.  At one company, we had a hard time finding employees with strong math and computer skills.The HR team set out to “solve” this gap by analyzing our locations: Which had high turnover? Low turnover? Which was most productive? Which had the least errors?We reviewed a lot of data (this company had 100+ locations) and settled on a list of locations we wanted to visit.One location in the Northeast had great productivity numbers, low error rates, and low employee turnover, so we asked the manager for his secret. He explained that he had a rigorous hiring process:Everyone started as temps so he could “test” them out.After six months, if they had a good perfor [...]
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How to Stop Hiring Bias with Skills Testing

Posted by Eric Friedman

stop bias with skills testing eSkill

Making objective hiring decisions is hard. Recruiters and hiring managers have their own perceptions, preconceived notions, subconscious biases, and they make assumptions, just like anybody else. Trouble can arise, however, when subconscious bias influences hiring, possibly limiting the diversity of the company’s workforce, and potentially causing hiring managers to miss out on top talent.During the recruiting process, candidates apply because they are drawn by the job description. Then, in most cases, the hiring manager reviews resumes, and screens candidates based on subconscious biases – whether it’s where the candidate is from, or which college the candidate attended, or even the candidate’s name. Those who make it to the interv [...]
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Four Challenges Facing Staffing Agencies

Posted by Kristina Minyard

pre-employment skills testing

Staffing agencies face similar challenges to those of in-house recruiting teams. The difference is in what staffing agencies can offer to solve those challenges.As a member of a staffing agency, you typically hire for a variety of clients, and therefore, you can provide more candidates for consideration than a company’s in-house recruiting team can.You see trends across clients, and you speak to more candidates, so you have a better chance of success than the client.You can also amortize the cost of HR tools like assessments, LinkedIn recruiting licenses, applicant tracking systems, and research databases, across more roles than many in-house hiring staff can.So staffing agencies have an advantage, but to stand out in a competitive market [...]
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Call Center Skills and Abilities to Look For in Your Customer-Facing Employees

Posted by Jessica Miller-Merrell

call center skills and abilities

With a greater focus being placed on customer service and a trend in slimming down to create a more efficient workplace, there has never been a more important time to recruit the right employees. Call centers and other customer service employees are critical to the success of any company. 40% of clients will buy more when they receive great customer service (Source) When dealing with customer-facing employees, a company will want to make sure it’s hiring smartly and efficiently.  Call center employees must possess certain qualities in order to be successful in a high-demanding phone-centric environment. 3 Call Center Skills and Abilities 1. Remaining Calm Under Pressure One of the key skills in a call center is the ability to remain [...]
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How to Prepare for a Video Interview and Ace It

Posted by Eric Friedman

how to prepare for a video interview

More and more companies are using video interviews at some stage in their hiring process. According to Software Advice, 60% of hiring managers and recruiters have turned to using video technology when they need to carry out remote job interviews. Therefore, you can certainly count on a video interview in your next application. Such interviews are part of a longer job application process. You are given a link to a page where you record answers to pre-selected interview questions, and you have a set amount of time for each answer. Usually, you get one or two tries before submitting your final video or audio file. How can you best prepare yourself to make a good impression in front of the camera? Here are things you need to know bef [...]
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15 Interview Questions to Ask in One-Way Video Interviews

Posted by Eric Friedman

questions to ask in an interview

Are you in a race to find the perfect candidates for your company's open positions? Interviews have always played an essential role in discovering who has the knowledge and skills to go the extra mile and who doesn't.  As hiring becomes more global and more employees work remotely, one-way video interviews have become a cost-effective solution for HR. Combining skills assessments with video interviews will give you a 360-degree view of your candidates. This combination is an innovative method to assess hard and soft skills, save on transportation costs and get the interview process started much faster than you would if you were scheduling in-person interviews. You can confirm that candidates meet the basic requirements of the job and [...]
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4 Rules to Follow in 2019 When Contacting a Prospective Candidate

Posted by Jonathan Kim

prospective candidate

Just like good job candidates have to put their best face forward when going in for a job interview, those employers who are looking to fill job positions with good candidates must do the same when the HR department contacts a prospective candidate in 2019 about a job. Whether you are cold-calling in hopes of getting someone who isn't actively seeking a position or you are making calls to potentials you have had interactions with before, proper communication is a must during the employer-to-candidate contact portion of the recruiting process. Take a look at a few important rules to follow in 2019 when reaching out to prospective job candidates by phone, email, or text. 1. Know who you are contacting. If you truly want to grab a candida [...]
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