CATEGORY: Recruiting

The latest ideas and innovations to help you find the best person for the job today. RSS-Feed

The Most In-Demand Skill Set of 2018 and How to Select It

Posted by Michael D. Haberman

In today’s world of ever increasing and changing technology, people often wonder what skill sets they will need to be successful in today’s job market. Of course, that begs the question: Are we talking about hard skills or soft skills? In 2018, and 2019, both types of skills will be necessary, so let’s take a look at both types. Hard skills If you were to survey several articles, you would find technical skills listed as being the most in-demand. In one large LinkedIn survey, the Top 10 hard skills desired include: Cloud and distributed computing Statistical analysis and data mining Middleware and integration software Web architecture and development frameworks User interface design Software revision control sy [...]
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How Can HR Address the Problem of Skilled Employee Shortage in an Organization?

Posted by Kamy Anderson

Up to a certain point, a startup or a small business (if it turns out to be a successful one) skyrockets, its progress charted as a vertical line with an arrow pointing upwards. Because of this initial growth, most businesses feel compelled to take on far more challenging projects – which usually leads to a “we just bit off more than we can chew” situation, causing the business to stumble. It’s no one’s fault in particular, and it’s everyone’s fault at the same time. New demands require new skills. To be capable of handling these new projects, your talented staff needs training and you need to take a close look at how you manage workflow. But how to get there quickly, before stakeholders give up on your business and [...]
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5 Innovative Ways to Select Quality Talent for Customer Service Positions

Posted by Kristina Minyard

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Without customers, businesses don’t exist! We can all agree that having someone to buy our products or services makes customer service a key component to a successful business. But all customer service does not have to be conducted the same way. Some key skills, however, contribute to excellent customer service across industries. Gregory Ciotti recently reviewed the 16 customer service skills that every employee needs. Beyond these foundational elements of customer service, what kinds of customer service, unique to your organization, do you aim to provide? You will need to take the time to evaluate what skills your employees need to reach those goals. These differentiators will help you determine what skills to recruit and test [...]
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5 (Illustrated) Customer Service Skills to Look for When Hiring Your Reps [PART 1]

Posted by Lisa Perrin

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There's SO much unreliable information about résumés out there—making it impossible to completely trust what you are reading. In addition, using interviews and detailed tests to reduce a large applicant pool is time-consuming and inefficient. So... what if you could: 1. Accurately screen for the most skilled candidates prior to in-depth interviewing 2. Increase the skills of your customer service staff while reducing turnover from poor hiring choices 3. Decrease the risk of discrimination litigation 4. Use objective, defensible data for hiring decisions. If you did that, you'd make better hires in less time, while reducing legal risk. To make these improvements, you need to enhance your candidate screening process [...]
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How Human Resource Professionals Can Hire Freelancers

Posted by Makeda Waterman

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Did you know 35% of the workforce are freelancers? The top organizations around the world are discovering the benefits of hiring freelancers who work in graphic design, writing, healthcare, human resources and consulting. Since freelancers are not company employees, you will not have to cover their vacation pay, employee benefits, and sick leave. If your company is considering finding freelancers to work on-site or from home, here are some effective ways to find top talent. 5 ONLINE RESOURCES TO FIND FREELANCERS Freelance Websites As a freelancer, I search for work opportunities on freelance websites. A few sites to consider are Freelancemyway, Upwork, and Guru. They offer a list of freelancers who have a variety of skills, along [...]
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The Best (and Worst) Tips for Managing Employees Older Than You

Posted by Chris Fields

Should you ever put a younger person in charge of older employees? How do you manage a team of people who are more experienced and older than you? Organizations need new employees and new leaders, but, sometimes, putting a younger or newer person in charge can cause quite a problem. New leadership makes some long-time employees feel insecure, which may cause them to shut down or try to sabotage their new leaders. New leaders are often thrown into the fire, unequipped and unprepared to manage an older and a more experienced team, so how does someone with less experience gain respect and lead employees who are skilled and older? START TESTING WITH THE NEXT GENERATION OF SKILLS ASSESSMENT SOFTWARE Worst Practices Before we discuss b [...]
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2018 Talent Acquisition Trends You Need to Know

Posted by Makeda Waterman

A human resource recruiters job will be full of innovation in the New Year. The Statistics Portal is projecting that 154 million employees in the United States will be employed in 2018. As organizations focus on ways to find younger and top-tier talent, work productivity in HR will increase as technology assists HR with time-consuming responsibilities. The next time you are invited to a meeting to improve the way your department functions, bring a few of these ideas with you. 1.Telecommute Work Opportunities In her Uptowork article, Natalie Severt writes about how work-from-home job opportunities help to engage and retain millennial workers. About 30 percent of the workforce works from home, and offering this flexibility as a recruit [...]
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How to Recruit Your First Remote Team in 2018

Posted by Bart Turczynski

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You’ve probably heard employees who work remotely are more productive. No wonder an increasing number of them are given the opportunity to work from home. Even if the advantages of remote work are debatable, you have this one perfect project. You’re tempted to work with a remote team. It’s techy, it requires people to focus on specific tasks, and their productivity can be easily measured. It’s time to recruit your first remote team and see if remote work is all it’s said to be. One caveat. Hiring a remote team is a bit different from the kind of recruiting you’re used to. You’ll need to adapt your recruitment process to the demands of the worldwide web. You’ll need to find the best remote workers, vet them, and make sur [...]
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