CATEGORY: Recruiting

The latest ideas and innovations to help you find the best person for the job today. RSS-Feed

The Art of Recruiting

Posted by Eric Friedman

the art of recruiting

Experienced HR professionals will tell you that there is an art to recruiting. As a recruiter, you refine your skills and techniques, and after years of practice you develop the ability to assess the hiring problem at hand and cull through the available candidates to find the individual who best fits the overall picture of the company. At the beginning of the recruiting process, being open to possibilities is key. While of course you need to know the skills and abilities needed for the job, you also need to be open to seeing each candidate as a complete individual, one who may be able to compensate for a shortage of one specific skill with greater abilities in a different area. Like a painter, you need to constantly keep in mind the wh [...]
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What I Learned at Build-a-Bear Workshop

Posted by Jessica Miller-Merrell

build a bear

A couple of weeks ago I took my almost-four-year-old to the mall, and I did it all for love. One of Ryleigh’s favorite places is Build-A Bear Workshop. The customer service is fantastic, and they create a “wow” experience for her. Since she is a typical indecisive preschooler, we spent nearly 20 minutes selecting the perfect bear to begin building and customizing just for her. That’s when it hit me. Build-A-Bear is a great strategy to use to build your company’s hiring and selection process. Just like with the individualized bears that emerge from this shop, we live in a world where custom is king but the experience trumps all. As consumers, we crave the custom experience of swimming with the dolphins. We covet those 50-yard [...]
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Five Easy Steps to Finding the Best Person for the Job

Posted by Eric Friedman

finding perfect candidate

The task of finding that perfect new hire can be broken down into five simple steps. In the process, you’ll envision the ideal candidate and identify the right qualifications for the job, so that you can quickly find the applicants you need to make a perfect hire. Step 1: Define position requirements. Envision the perfect employee for the job by considering the hard and soft skills that pie-in-the-sky candidate would possess. Think about how the new position will fit into the company as a whole, and what the individual will contribute on a daily, weekly, monthly, and yearly basis. Step 2: Identify the best assessment (standard, job-based, or custom) to match requirements. Many online testing services provide subject lists that c [...]
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Hard Skills vs. Soft Skills

Posted by Jessica Miller-Merrell

skills construction

Understanding the Difference Between Hard Skills & Soft Skills in Pre-Employment Testing I remember my first encounter with pre-employment testing. I was terrified and sweating bullets. Having just taken the GMAT, I did not know what to expect, and no one bothered to tell me how, what, or even why I was taking the test. Now, working in the field of human resources, I find that I’m not alone, as frustrated job seekers wonder and worry about the importance, the differences, and the types of testing given during a company’s hiring process. Often times hiring managers are also completely unaware of what it’s all about. Well, I’d like to help change that. Hard Skills and Soft Skills At first glance, your candidate appe [...]
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Building a Pipeline is More than a Pipe Dream

Posted by Jessica Miller-Merrell

pipe dream

“Pipe dreams” refer to the visual hallucinations that occur after smoking a pipe full of opium. Despite the term’s origins, today, people refer to a pipe dream as an impossible goal. For many a recruiter with a bare pipeline, finding the tricks to keeping it full and flush may seem like a pipe dream. Fear not, a full pipeline can be more than a hallucination. There are tried and true methods you can immediately implement to augment or streamline your current candidate recruitment process to continually drive new candidates – particularly qualified candidates – into your resources pool. Having a full pipeline takes a proactive approach. Resources for recruiting may be lean, but getting and keeping a fresh pool of candidates [...]
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Candidates with Klout Score Under 35 Need Not Apply

Posted by Jessica Miller-Merrell

social media klout score

Pre-Employment Assessments Offer Companies Hiring Social Media Managers an Alternative to Klout. Hiring is hard. It’s even harder when recruiting and interviewing for positions requiring skill sets and qualifications unfamiliar to the hiring manager. This is especially true with positions that elicit lots of response, such as a social media or community manager. A job posting of this kind could result in hundreds – if not thousands -- of resumes. Where does one begin vetting and filtering to select the top 7 candidates? Companies like Salesforce are using a popular social media measurement and online influence tool called Klout to qualify their candidates. The hiring giant recently posted a job for a community manager position [...]
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Finding the Perfect Job Candidate

Posted by Eric Friedman

finding best candidate

Think interviews are the best way to find the perfect candidate? Think again. Studies have shown that personal bias in the interview process can lead to bad hiring decisions, and that objective evaluations of ability are a much stronger indicator of hiring success. In a study conducted at the University of Michigan, way back in 1984, interviewing was shown to contribute less than 2% to a successful hire. The only valid predictor of hiring success is the candidates’ ability level. This is hard to assess in a face-to-face interview, and requires objective measures. Since a bad hire can have such a high cost in both time and money (more than $100,000 when you add in salary and replacement costs, by some estimates), it is well wort [...]
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Call Center Simulation

Posted by Eric Friedman

call center simulation

Simulations are widely used in education, training, and recruiting today. By immersing the user in a virtual environment that recreates activities in a life-like manner, simulations provide an immersive, interactive experience in which the user learns by doing. In addition to providing hands-on learning, simulations provide an extraordinary view of how a job candidate will perform if hired. Developed in the 1930s, simulation training is used by some 70% of businesses across the world. A study published in Medical Training magazine in 2009 showed that medical students enjoyed learning more from simulations and actually retained more information from them. (Wake Forest University School of Medicine, Michael T. Fitch, M.D., Ph.D.) And [...]
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