CATEGORY: Employee Relations

Tips and ideas for creating a positive workplace culture that fosters productivity as well as job satisfaction. RSS-Feed

Why Skills Testing Is the Key for Successful Employee Retention

Posted by Kristina Minyard

The online technology to acquire and assess professional skills is constantly improving and slowly being adopted by human resource departments.  This should move hiring away from being driven by networking power to being driven by skills meritocracy. That’s why a critical step in your hiring process should be skills testing. Leaving this step out of your most important function (recruiting and retaining the best talent) could be setting your organization and your candidates up for failure. According to professor Michael Watkins, 58% of the highest priority hires fail in first 18 months. Unmet expectations are really the culprit here, so you want to do everything you can to effectively communicate and demonstrate expectations for can [...]
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Should You Recruit Internally or Externally?

Posted by Chris Fields

personalized employee training

It is an age-old HR debate: Should you recruit talent internally or externally? Most HR professionals would probably say, “It depends.” Well, by the end of this article, I will give you my definitive position on the subject, but first, let’s define both options and layout some pros and cons for each. What is internal versus external recruiting? Internal recruiting is the practice of looking for talent within the organization to fill open positions, also known as succession planning. With turnover being very high and tenure being at an all-time low, it’s hard to adequately succession plan. This makes it harder to develop internal talent within the company and facilitates external recruiting, opening the search for talent to o [...]
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The Formula That Will Find Your Next Sales Rep

Posted by Eric Friedman

Who would ever pay $4 for an ordinary rock? Well, about 1.5 million people. That’s how many “pet rocks” from Rosarito Beach Gary Dalh sold in only 6 months in 1975. His idea came while his friends were complaining about their pets. Gary joked that the best pet would be a rock. Then he took his idea seriously, presented ordinary rocks as animals, and described all the advantages of having a rock as a pet: You don’t have to walk it, you don’t have to feed it, it doesn’t get sick, it doesn’t die. Many people agreed those rocks were the perfect pets, and Gary managed to sell 1.5 million rocks. Who wouldn’t want to hire Gary as a sales representative? A great salesperson who brings in peak revenue month after month does [...]
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Discrimination in the Workplace can sneak into the Best Intentioned Hiring practice

Posted by Eric Friedman

avoid employment law issues

How to Avoid this Pitfall and the Resulting Litigation A grocery distribution company needed to hire warehouse workers where the job required lifting 50 lb. boxes, so they conducted a mechanical handle-pulling test on a pool of candidates. They gave the person who could lift the most weight beyond 50 pounds the highest score and ranked that person as “the most job-fit.” The test for upper body strength was valid given the lifting tasks. The test lifting against mechanical resistance to simulate box lifting was a valid test. However, the implementation (scoring) that screened-in those who lifted the most weight was NOT valid because the job only required that the worker needed to lift 50 lb. boxes. Moreover, such a test discrim [...]
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3 Ways to Attract Millennials and Keep Them Engaged

Posted by Eric Friedman

attract millennials

You have probably watched the viral video of Simon Sinek in which he makes a 15-minute analysis about the Millennials’ personality, and why they feel so distracted and disengaged at work.  Simon covers everything from social media addiction to parenting flaws in the generation’s problem. After watching the video, I had in mind to make an analysis of what an HR department can do in order to maximize their efforts, and retain young talent on long-term. I guess my intention was right because yesterday during my lunch break I heard an interesting discussion between two friends. Maria, one of the ladies at the nearby table, works for one the biggest software companies in the building as a QA Junior. “I have been with the company f [...]
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The Truth About Implementing Unlimited Vacation

Posted by Eric Friedman

unlimited vacation

Unlimited Vacation: Realities, Rewards, and Risks A job that comes with unlimited vacation sounds like a dream come true. What’s better than lying on the beach every day with a cocktail in hand, plus getting a paycheck, too!  In reality, unlimited vacation policies are a bit more complicated with potential advantages and drawbacks for both employees and employers. What is an unlimited vacation? To begin with, an unlimited vacation is far from “unlimited”. “Flexible” would be a more accurate way to describe it. This type of vacation policy lets employees decide how many days to take off, when to take them, and how these days will be used. It can be a sick day, a vacation, or just time spent catching up on errands. Who [...]
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5 Things to Tell New Hires Before They Ask You

Posted by Eric Friedman

new hires

Feedback is one of the most powerful tools for any HR department. Knowing what candidates think can help you improve your recruiting process and candidate search. Feedback is a two-way street. Just as it’s important for HR to know what candidates think, it’s vital for HR to provide feedback to candidates as well. Most hiring managers provide negative feedback about what was lacking to candidates who didn’t make the cut. Very few offer candidates who are hired feedback about what made them the right choice for the job. Giving feedback to candidates about why they were hired can be very useful in ensuring they will be set up for success at your company. When you consider that 69% of employees are more likely to stay with a [...]
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6 Ways to Prevent Employee Burnout

Posted by Eric Friedman

employee burnout

Are you feeling stressed at work, and do you have the impression that time is working against you? You are not alone. The majority of employees are working harder and feeling more overwhelmed at work than ever. A Gallup poll showed that the 40-hour work week is now pushing 47 hours for the average American worker. According to the 2016 Staples Business Advantage Index, 3 of 5 generations feel overworked and burned out, which reduces employee engagement, affects performance, and increases turnover. I wrote in a past article how you can measure employee engagement. While cutting back hours may seem like the logical solution, it’s not very practical in today’s competitive business environment. According to Gallup research, it’s n [...]
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