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Can You Legally Fire Employees Because They Can’t Speak English?

Posted by Jessica Miller-Merrell

do you speak english

The short answer is yes. According to a judgment handed down from the Equal Employment Opportunity Commission, you can make speaking English a requirement when you are hiring workers. But the ruling did specify certain circumstances in which this practice is acceptable. The EEOC stated that this rule only applies when English is required for:

  • “The safe and effective performance of a job,” and
  • “The successful operation of the employer’s business.”

Why is this a hot button issue?

Discrimination comes in all forms in the workplace, whether it pertains to race, sexual orientation, gender, or the language you speak. That’s why it’s so important to always be well above that fuzzy line. Earlier this year a group of employees were fired because they had shortcomings when it came to speaking English. The employer tried to fire the entire workgroup because they failed to speak English fluently, despite good past performance reviews. In this case, the employer lost because the company failed to make the case that these employees needed to speak English to do their jobs.

Getting trapped in this situation can be detrimental to your business and create unnecessary negative PR. Learn how to protect yourself when you have a group of workers that don’t speak English. Learning the appropriate route to take for this kind of issue is something you’ll want to do before trying to fire an entire group of people.

How to Protect Yourself

Just because you need a legitimate cause to have an English-speaking only rule in your workplace doesn’t mean that having a rule like this is out of the question. Employers can protect themselves by documenting issues that arise and having a legitimate reason for needing a workforce that’s fluent in English. Here are some things to remember if you’d like to fire someone due to a language barrier.

Make sure you don’t have other workers that have the same issue.

Getting caught in the trap of firing one worker because his or her English skills aren’t up to par when you have an entire workforce with the same issue isn’t smart. Make sure that if you’re firing someone based on his or her ability, or lack thereof, to speak English, it’s a single case scenario. Most likely you’ll be able to get away with something like this when the employee is in a customer-facing role.

Make sure all of your documentation is in order.

This should be a standardized rule in place for firing any employee. When you want to fire someone for something as specific as not being able to speak English, make sure you have good documentation as to why it’s required for the job. If you hired them in the first place with the knowledge that they weren’t able to speak English, but then you changed your mind, make sure you had a legitimate, well-documented reason.

Using this rule to get rid of a terrible employee isn’t a smart idea. There are several ways to get rid of terrible employees, including creating a record of subpar performance reviews, but again, documentation is key. Make a case for the employee’s termination based on his or her performance rather than using an obscure rule like this company did. In the long run, you’ll save yourself a big headache and a lawsuit from the EEOC.

Beating the Odds

Hiring employees is only the first step on the way to building a strong and engaged workforce. Employee retention is critical to a successful business, since you cannot achieve your goals without experienced and qualified staff. Retaining the best talent is a real challenge today, and one that requires a complex and careful approach.

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About Jessica Miller-Merrell

Author

Jessica is listed as the 2nd most influential recruiter online and as the 8th most powerful woman on Twitter. She is the author of Tweet This! Twitter for Business, a how-to business guide for Twitter users. She also writes for a number of leading publications, including Fortune, HR Magazine, SmartBrief, and HR Executive Magazine.

4 COMMENTS Join the discussion
  • Nelson Harris September, 02, 2014

    I totally agree with you that using this reason to fire unproductive employees is not a smart idea. Employers should thoroughly document any events that support this issue. The level of performance should be the basis of any dismissal. This is how employees will clearly know why they are no longer wanted in the company.

  • Macy Miller September, 02, 2014

    Over time, I found myself in a uncomfortable place because of employees who were not speaking English during their work day because they didn’t want to. I will not disclose their nationality (I don’t find it important), but it’s rude to speak in your own language in an English-speaking establishment. I saw them laugh about my not being able to understand, and that was frustrating. In the long term, this issue can affect the workplace atmosphere and create discrimination.

  • Scarlett September, 03, 2014

    In any business, communication is essential. If you can’t communicate with your employees, work can’t be done properly. If English was not required in the first place, I don’t find it right to fire your employees due to their inability to speak English. If they were fired for not being able to speak English, I can’t understand why the employer hired them in the first place.

  • Jean-guy Aka September, 26, 2014

    Employees and employers need to be at the same level of communication. This should be defined and clearly mentionned during the recruitment process. Company where the language skill is key as well as interaction with the customers speaking different languages, should really need to emphasize this point.

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